ProAction Networks is a technology company based in the rural heartlands of Milton Keynes, Buckinghamshire. We provide outstanding IT systems & infrastructure support, recover faulty or failing systems & computers and solve your technology problems. We are a happy, helping hand with whatever baffles, bothers or eludes you and your technology concerns.

We provide consultative services in business technology – particularly when it comes to telecommunications, information technology and getting the most from web services. We specialise in small businesses who are looking to achieve the smartest results from a limited budget.

We are a fully accredited Cisco and Microsoft Partner – fully able to help with your Network, Server, Computer, Phone System and Web Presence. We partner with various other business to combine the complete range of business technology services. This includes datacentres for everything cloud-based, service providers for physical connectivity and hardware distributors to bring down costs.

Key Values

Collaboration

We believe everyone can contribute something unique or special, no matter what their expertise – and we will grow and harness your ideas to help you in the best possible way!

Maybe you need just a nudge in the right direction, an entire solution or a little bit of both. We are here to help!

Professional Delivery

We strive to bring the best service delivery, including the professionalism and structure as you would expect from the infrastructure and experience of a large enterprise organisation, but with the personal , caring touch of a small, young enterprise.

ProAction Networks are the polar opposite of the faceless call centres and high staff turnover of bloated multinationals!

Innovation

We aim to think out of the box. We help you identify the alternatives, add our best opinion and help you move forward. With our wide array of backgrounds – in internet, business telecommunications, information technology and design – we can throw it all into the pot!

When you have been told ‘it cannot be done’, ProAction Networks can do it!

Openness

We will tell you when we don’t know, when we are wrong and when we believe we are right.

ProAction Netoworks firmly believe that honesty is the cornerstone to a healthy professional relationship, whatever the terms.

Mutual Dependancy

Hey! We would not be here if it not for happy customers! We like to reflect that in our work and make all our customers feel that could not live without them!

We build a strong working relationship with all of our customers and earn trust through our work.

If you need a website, you are having a problem with your computers or computer network or need some help with your telephone system, then you have come to the right place!

Our objectives are to bring you the very best that a technology company can be but with tightly managed overheads so as to be as competitive as we can. We might not have the call centres of BT or the marketing prowess of Sky – and perhaps that makes us all the better for it.

We are: Dedicated, Thoughtful, Enthusiastic, Experienced, and Knowledgable.

ProAction Networks offer a vast range of services – however we are careful to only work with companies that we deem to operate with the highest of excellence. In most industries, you have the good, the bad and the ugly, and we do our level best to seek out the best, in order to bring you the best of each breed of service.

We function with a range of Partner teams including:

ProAction Networks are partnered with two datacentre organisations in the UK, offering a total of four datacentre sites – with managed or unmanaged hosting services.

ProAction Networks are based in Milton Keynes – 30 minutes by train from Central London. This also means we are around 1 hour from Oxford, Nottingham, Kent and Birmingham. We work around the UK and the world. We will work anywhere! We have also provided support and solutions in the USA, Australia and the Middle East.

Code Of Ethics

ProAction Networks believe that a code of ethics is basic to the conduct of service and essential to the maintenance of an honorable and respectable business. Employees of ProAction Networks shall conduct their professional lives in accordance with the ethics standards stated below.

If someone else is better qualified to handle an assignment, We will tell you. It’s more important for us to get the job done right than to hold onto a certain number of billable hours for ourselves. (We expect this attitude to pay its own dividends in the long run.)

Our recommendations will be based on what we perceive to be best suited to your needs in the present and future. We will not let ourselves be unduly swayed by considerations of what technology is currently in fashion or is more interesting to us personally.

The time for which you are paying us is yours and only yours. We will eliminate other distractions and focus on the set of problems you have entrusted to us.

We will always tell you the truth even when it hurts. It’s better for you to find out sooner than later.

We will do my best to share our knowledge, to document our work, and to make it as understandable as possible. We will never bake in obfuscations to insure job security.

We will try to accurately estimate time requirements when they are requested, but we will also qualify those estimates according to the level of additional research required and with knowledge of our own availability and optimism.

We will keep you regularly updated on my progress. We will break down the elements of our accomplishments to whatever level of detail you require.

We will only perform work for which you have given your approval. However, we will actively look beyond the narrow limits of our project for opportunities and risks that you may have overlooked and bring those to your attention when we find them.

When we don’t know something, we won’t try to hide behind a facade of expertise. Instead, we’ll ask pertinent questions and (with your approval) conduct additional research.

In short, ProAction Networks will treat you as we would like to be treated if we were your client. We are small enough to realise that our continued existence relies on strong and honest relationships with our customers.

You will always be able to speak with someone who cares about your situation.