IT Support and Maintenance

Hard Earned, Well Rounded and Unbeatable Advice!

ProAction Networks offer a variety of IT support, throughout the many facets of Information Technology. We are especially active within Milton Keynes, the Home Counties and London but also operate throughout the United Kingdom. We can provide immediate support on an hourly basis, or long term support if you have a shortfall or backlog with IT issues.

Many common issues within a modern business or organisation can occur regularly but can be resolved permanently. Alternatively, a problem may only occur once but need immediate resolution. We can help.


How Can We Help?

  • Wireless, Networking, Broadband, Cabling or Infrastucture problems. We can provide qualified engineering support or services from a variety of Tier 1 and 2 providers. We provide fixed data links, business broadband and SIP Trunks. We can also isolate and remedy cabling faults or install new infrastructure.


  • Hardware or Software problems with Desktop Computers, Laptops, Phones and Servers. Whether you have a hardware or software problem, we can isolate, repair and recover your machines. We also provide server support for most Microsoft products including Microsoft Server and Client operating systems, including Windows 2000, XP, Vista and 7.


  • File or Document handling problems, including Scanning, Printing, Data Loss and Storage. Document processing and the sharing across a network or the internet can cause problems which we can help resolve.


  • Training and Learning difficulties with new technologies or systems. We are patient and understand that everything has a learning curve. We can help you understand and harness your technology.


  • Mobility or Remote Working problems – such as working from home, via a phone or generally on the move. We can help get you working from anywhere, including consolidated email, documents, applications and workspace.


Each member of our team has grown from roles within the most basic forms of IT and business communications support into wider-technology advocates, each with diverse interests in technology and strong problem solving talents. If there is something you need help with, ProAction Networks can most certainly help.


Support and Training for the Individual or at Home

ProAction Networks also likes to give a little back, and help local communities and individuals with IT support. If you are a local charity or non-profit making group, we may even be able to help at no charge. For the individual or those who need someone they can ring 24 hours a day, 7 days a week for help, then we provide ad-hoc IT support function which is always on a a no-win, no fee basis. ProAction Networks are transparent and always advise of any costs in advance of work being carried out.

We can help you if you have some ideas you’d like to get online. Perhaps you’d like to start up a community forum for your local area, or on a topic you feel is undervalued on the internet. Perhaps you need help using a computer, or getting online and using modern tools available to everyone for free. We can help you setup a unique blog, and enable you to communicate with friends, family and a wider audience using email, broadcasts, video or blogs.

We can also help you design your own website, connect devices within your home or work more effectively whilst on the move.


Transparent Charges

ProAction Networks are happy to speak with you over the phone about your problem and determine if we can help without any obligation. If we cannot help then we may know someone who you may wish to try. In many cases we will try to help you determine the problem for no charge. When it becomes apparent as to what is involved to solve your problem, then we can make an estimate of time and give you a clear indication of any cost to yourself.

We are only comfortable in charging a fair price for progress achieved. We will never leave you out of pocket and without a satisfactory solution.