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Support - When You Need It

We offer dedicated NEC 24/7 maintenance and support – as well as time-and-materials consultative and engineering services for the NEC Univerge suite of systems, Zeacom, UCB and a range of other products and product types. If you have a question about a problem you have, an idea about a way you are looking to grow your infrastructure and turn your telephony into a profit centre, rather than a cost centre – please contact us!

Our maintenance and support is rated as the most competitive and efficient in the industry. We maintain a range of organisations and businesses who gladly act as reference customers for us, should you require a second opinion. Our maintenance and support package includes 365 day support, 24 hours a day. We can include maintenance and support for your data network and IT systems if required.

New And Refurbished NEC Univerge Spare Parts

We stock a range of NEC telephones, chassis, blades, components, licenses and software for the NEC Univerge systems, as well as have direct access to manufacturer stock. We can take orders via credit card, cash, cheque or account (subject to credit check). If you need a competitive quote, with or without engineering services, please contact us and we can get you a quote in minutes!

ProAction Networks use a comprehensive stock management system, ensuring that we have a consistent supply of hardware in-stock covering replacement parts and to enable us to provide a full Disaster Recovery solution to your NEC system.

NEC Univerge SV9100

The NEC Univerge SV9100 and it's predecessor SV8100 are ultra reliable on-premises PBX systems capable of delivering ISDN, Analogue and SIP trunks to an audience of hundreds of users on TDM, VoIP and Softphone endpoints.

The NEC SV9100 is extremely feature-rich and easily configurable from a handset terminal, web browser or dedicated PC PRO software over TCP/IP.

The NEC hardware also closely supports a wide variety of DECT handsets with it's advanced HD-enabled IP-DECT radios.

With built-in advanced call featureset, call routing, voicemail and automated attendant, we can make the cost-effective NEC SV9100 do virtually anything you need a PBX to do.

ProAction Networks have been installing, maintaining and supporting NEC telephone systems for over 20 years and can help with your NEC SV8100 or SV9100 system.

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NEC Univerge SV9100

NEC Univerge SV9500

The NEC Univerge SV9500 is derived from a long list of ultra-reliable, enterprise-class PBX designs including the NEAX 2400 IPX and SV8500.

Supporting hundreds of thousands of extensions, all kinds of legacy and modern trunks alongside legacy and VoIP endpoints using a variety of media gateways, the NEC SV9500 is a physical or virtualised rock solid PBX.

Our first platform sharing this architecture was the first NEAX 2400 IPX in the UK, fitted to a datacentre in 2005 with DC rectifier, backup power and multiple resilient connections to the PSTN over diverse ISDN30 connections. 

ProAction Networks have been installing, maintaining and supporting NEC telephone systems for over 20 years and can help with your NEC SV8500 or SV9500 system.

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NEC Univerge SV9500
1 - Cisco
2 - NEC
3 - Microsoft
4 - N4
5 - ribbon
6 - enghouse
7 - BT
8 - BCM
9 - poly
10 - intermedia
11 - broadsoft
12 - sennheiser
13 - 8x8
14 - interoute
15 - cte
16 - telstra
17 - pccw