Supporting Your NEC Installation

 

As advocates of all NEC telecommunications products for the SME, we specialise in the entire suite of NEC Univerge platforms and we are a happy, helping hand with whatever baffles, bothers or eludes you and your technology concerns.

We provide sales, support, maintenance and consultative services in business technology, specialising in the NEC SV8100, SV9100, SV8300, SV9300, SV8500, SV9500 and NEAX 2000 IPS / 2400 IPX – and particularly when it comes to all forms of business telecommunications, information technology and getting the most from web services. We specialise in supporting those in the SME arena who are looking to achieve the smartest results with a conservative budget.

ProAction Networks are happily the UK’s brightest and quickest maintenance, technical and warranty support providers for all the NEC voice platforms.

Believe In Your Univerge.

We firmly believe that the NEC business telephone systems are of the most reliable and resilient phone systems available to businesses in the UK. They benefit from the widely acknowledged Japanese reliability, and are a true combined VoIP and TDM (traditional) platform. NEC Univerge systems support VoIP telephones and multi-system IP linkage and has grown with the technologies surrounding VoIP to bring you assured IP and traditional telephone infrastructure.

NEC Univerge Communications Servers are ideal systems for small and medium enterprises that wish to compete and grow their businesses over time. This robust, feature-rich solution is completely scalable and can be expanded to meet your communications needs both now and in the future.

ProAction Networks realises that business today demand efficient, seamless communication – fully integrated with your data networks via CTI, Unified Messaging, Single Number Reach, VoIP, management, Call Centre and trunks. This convergence enables fast decision-making and improves customer responsiveness. The NEC UNIVERGE 360 range of telephony products helps small and medium sized businesses succeed at this accelerated level by placing people at the center of communications.

Support - When You Need It.

We offer dedicated NEC 24/7 maintenance and support – as well as time-and-materials consultative and engineering services for the NEC Univerge suite of systems, Zeacom, UCB and a range of other products and product types. If you have a question about a problem you have, an idea about a way you are looking to grow your infrastructure and turn your telephony into a profit centre, rather than a cost centre – please contact us!

Our maintenance and support is rated as the most competitive and efficient in the industry. We maintain a range of organisations and businesses who gladly act as reference customers for us, should you require a second opinion. Our maintenance and support package includes 365 day support, 24 hours a day. We can include maintenance and support for your data network and IT systems if required.

New And Refurbished NEC Univerge Spare Parts

We stock a range of NEC telephones, chassis, blades, components, licenses and software for the NEC Univerge systems, as well as have direct access to manufacturer stock. We can take orders via credit card, cash, cheque or account (subject to credit check). If you need a competitive quote, with or without engineering services, please contact us and we can get you a quote in minutes!

ProAction Networks use a comprehensive stock management system, ensuring that we have a consistent supply of hardware in-stock covering replacement parts and to enable us to provide a full Disaster Recovery solution to your NEC system.

 

NEC NEAX 2000IPS

Up to 1000 Users

TDM and IP Endpoints

ISDN and SIP Trunks

Multi Cell IP-DECT

End Of Life 2010

NEC SV9100

Up to 1000 Users

TDM and IP Endpoints

ISDN and SIP Trunks

Multi Cell IP-DECT

Contact Centre

Reception Console

NEC SV8100

Up to 1000 Users

TDM and IP Endpoints

ISDN and SIP Trunks

IP DECT

End of Life 2018

Enghouse EICC

Omni Channel Contact Centre

Unified Messaging

CTI Applications

Reception Console

Detailed Analytics

Call Recording and Logging

NEC SV8300

Up to 1000 Users

TDM and IP Endpoints

ISDN and SIP Trunks

Contact Centre 

Multi Cell IP-DECT

NEC SV9500

Up to 100,000 Users

TDM and IP Endpoints

ISDN and SIP Trunks

Contact Centre

Multi Cell IP-DECT

NEC SV8500

Up to 10,000 Users

TDM and IP Endpoints

ISDN and SIP Trunks

Contact Centre

Multi Cell IP-DECT

NEC NEAX 2400 IPX

Up to 10,000 Users

TDM and IP Endpoints

ISDN and SIP Trunks

Contact Centre

Multi Cell IP-DECT


43 Highbury Lane, Campbell Park,
Milton Keynes, Buckinghamshire, MK9 4AQ
United Kingdom

(C) 2018 ProAction Networks Ltd.

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Incorporated in England and Wales in 2008, Registration number 6536817.


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